Shipping Policy

At Areniva, we aim to ensure smooth, reliable, and transparent shipping for every order.

Orders are processed within 1–3 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Once dispatched, tracking details will be shared via SMS or email.

Metro Cities: 3–5 business days
Non-Metro / Other Locations: 5–8 business days
Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

Shipping charges, if applicable, will be clearly displayed at checkout.
Free shipping offers, if any, will be communicated on the website or during checkout.

COD is available on eligible products and locations.
For COD orders above ₹3,000, customers are required to pay an advance amount of ₹300 at the time of order confirmation.
The advance payment must be made via UPI, debit/credit card, or any online payment method.
The remaining order value can be paid in cash at the time of delivery (COD).
Orders will be processed and dispatched only after the advance payment is successfully received.
In case of order cancellation or refusal at delivery, the advance amount may be non-refundable, as it is used to cover logistics and processing costs.

We ship through trusted third-party courier services to ensure secure and timely delivery across India.

Courier partners will attempt delivery 2–3 times.
If delivery fails due to incorrect address, unavailability, or refusal to accept the order, the shipment may be returned. Re-shipping charges may apply.

Customers must provide complete and accurate delivery details.
Areniva will not be responsible for delays or failed deliveries caused by incorrect address information.

If your package arrives damaged or tampered with, please inform us within 48 hours of delivery along with photo/video proof for verification.

For shipping-related questions or support:

📞 +91 92326 23162
✉️ contact@areniva.com