Privacy Policy

At Areniva, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number
Email address
Shipping and billing address
Payment-related details (processed securely via third-party payment gateways)

Non-Personal Information

Browser type and device information
IP address
Pages visited and time spent on the website
Cookies and usage data

How We Use Your Information

Your information is used to:

Process and deliver orders
Communicate order updates, confirmations, and support responses
Improve our products, services, and website experience
Prevent fraud, misuse, or unauthorized transactions
Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

Payment Security

All payments made on Areniva are processed through secure and trusted third-party payment gateways. We do not store or have access to your card, UPI, or banking details.

Sharing of Information

We may share your information only with:

Courier and logistics partners for order delivery
Payment gateway providers for transaction processing
Government or legal authorities if required by law

All such parties are required to handle your data securely and confidentially.

Cookies

Our website may use cookies to:

Improve browsing experience
Remember user preferences
Analyze website traffic and performance

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Protection & Security

We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, misuse, loss, or alteration.